Warranty / Price Match / Satisfaction Policy
At AIRFLOW DEFLECTOR, our engineers are constantly perfecting and introducing new solutions and equipment that helps protect all vulnerable road users from life-changing crashes caused by side underride and other serious events. To that end, all of our products offer the same market-leading limited lifetime warranty coverage as you have come to expect. We will continue to stand behind every AIRFLOW DEFLECTOR product that we make and sell.
AIRFLOW DEFLECTOR® Products
— Limited Lifetime Warranty
(Purchased on or after 1-August, 2019)
AIRFLOW DEFLECTOR INC® (the “Manufacturer”) warrants to the original purchaser only that AIRFLOW DEFLECTOR® Truck Side Guards or Lateral Protection Devices (the “Product”) will be free from defects in material and workmanship from the date of purchase. If a part fails during the warranty period shown on your receipt, bring the part to the original purchase facility with your receipt and you will receive a replacement or refund of the affected part.
Warranty excludes damage caused by misuse, abuse, lack of maintenance, impact, or normal wear-and-tear, modification, installation of other faulty parts, or improper installation. Warranties expire when you sell your vehicle. A copy of the original sales receipt must be supplied to the Manufacturer at the time a warranty claim is made.
This warranty terminates if the original purchaser transfers the AIRFLOW DEFLECTOR® Product to any other person.
What is covered
All AIRFLOW DEFLECTOR INC ®. Products identified above that are purchased on or after August 1, 2019.
What We Will Do To Correct Problems:
Subject to the limitations and exclusions described in this limited warranty, the Manufacturer will remedy defects in materials or workmanship by providing one of the following remedies at its option and without charge to the original purchaser for parts or labor: (a) repairing the defective portion of the AIRFLOW DEFLECTOR® Product or (b) replacing the entire AIRFLOW DEFLECTOR® Product. In addition, the Manufacturer may elect at its option, not to repair or replace the AIRFLOW DEFLECTOR® Product, but rather issue to the original purchaser a refund equal to the purchase price paid for the AIRFLOW DEFLECTOR® Product or a credit to be used toward the purchase of a new AIRFLOW DEFLECTOR® Product.
What is Not Covered
This limited warranty expressly excludes:
Defects caused by normal wear and tear, cosmetic rust, scratches, accidents, unlawful vehicle operation, or modification to the product, or any types of repair of an AIRFLOW DEFLECTOR® other than those authorized or provided by the Manufacturer.
Defects resulting from conditions beyond the Manufacturer’s control including, but not limited to misuse, overloading, or failure to assemble, mount or use the AIRFLOW DEFLECTOR® Product in accordance with the Manufacturer’s written instructions or guidelines included with the AIRFLOW DEFLECTOR® Product or made available to the original purchaser.
Damage to the contents of the box or vehicle, TO THE EXTENT PERMITTED BY LAW, IN NO EVENT, SHALL THE MANUFACTURER BE LIABLE FOR ANY INCIDENTAL, SPECIAL, INDIRECT, OR CONSEQUENTIAL DAMAGES, INCLUDING ANY ECONOMIC LOSS, WHETHER RESULTING FROM NONPERFORMANCE, USE, MISUSE OR INABILITY TO USE THE AIRFLOW DEFLECTOR® PRODUCT OR THE MANUFACTURER’S NEGLIGENCE.
No Other Express Warranty Applies
This Limited Warranty is the sole and exclusive warranty for AIRFLOW DEFLECTOR® Products. No employee, agent, dealer, or other person is authorized to alter this warranty or make any other warranty on behalf of AirFlow Deflector Inc.
If the AIRFLOW DEFLECTOR® Product does not conform to the terms of this limited warranty, the original owner must promptly notify the Manufacturer in
writing upon discovery of the nonconformity. In order to receive the remedies under this limited warranty, the warranty claim must describe the nature of the nonconformity, and a copy of the original sales receipt, invoice, bill or other proof of purchase must accompany the claim.
Repairs or modifications made to the AIRFLOW DEFLECTOR® Product by other than the manufacturer or its authorized agent will nullify this limited warranty. Coverage under this limited warranty is always conditioned upon the owner’s compliance with these required notification and repair procedures.
Warranty claims must include reciprocal contact information and may be made via mail or email to:
AIRFLOW DEFLECTOR INC.
ATTN: Warranty Claims
3974 Notre ave
Montreal, Qc H4C 1R1
WE WILL NOT BE UNDERSOLD!
We price match almost everything we sell. The item must meet the following conditions:
Identical items, same force standard, same components and same warranty,
Delivery fees must be stipulated as included or shown separately,