We have the best warranty policy in the industry, guaranteed!

We stand behind the products that we make and sell.  Our engineers are constantly perfecting and introducing new solutions and equipment that meet the needs of operators that need side guards.  Our RTS and CST side guards offer a market-leading limited lifetime warranty coverage.

AIRFLOW DEFLECTOR® (AFD) Products

— Limited Lifetime Warranty

(Purchased on or after 1-August, 2019)

AIRFLOW DEFLECTOR INC® (the “Manufacturer”) warrants to the original purchaser only that AIRFLOW DEFLECTOR® RTS rail and CTS panel style truck Side guards (the “Product”) will be free from defects in material and workmanship from the date of purchase. If a part fails during the warranty period shown on your receipt, bring the part to the original purchase facility with your receipt, and you will receive a replacement or refund of the affected part.  Excludes our ETS side guard systems, which have a 90-day warranty.

Warranty excludes damage caused by misuse, abuse, lack of maintenance, impact, normal wear-and-tear, modification, installation of other faulty parts, or improper installation. Warranties expire when you sell your vehicle. A copy of the original sales receipt must be supplied to the Manufacturer at the time a warranty claim is made.

This warranty terminates if the original purchaser transfers the AIRFLOW DEFLECTOR® Product to any other person.

What is covered

All AIRFLOW DEFLECTOR INC ®. Products identified above are purchased on or after August 1, 2019.

What We Will Do To Correct Problems:

Subject to the limitations and exclusions described in this limited warranty, the Manufacturer will remedy defects in materials or workmanship by providing one of the following remedies at its option and without charge to the original purchaser for parts or labor: (a) repairing the defective portion of the AIRFLOW DEFLECTOR® Product or (b) replacing the entire AIRFLOW DEFLECTOR® Product. In addition, AFD may elect, at its option, not to repair or replace the AIRFLOW DEFLECTOR® Product, but rather issue to the original purchaser a refund equal to the purchase price paid for the AIRFLOW DEFLECTOR® Product or a credit to be used toward the purchase of a new AIRFLOW DEFLECTOR® Product.

What is Not Covered

 This limited warranty expressly excludes:

  • Defects caused by normal wear and tear, cosmetic rust, scratches, accidents, unlawful vehicle operation, modification to the product, or any type of repair of an AIRFLOW DEFLECTOR® component other than those authorized or provided by the Manufacturer.

  • Defects resulting from conditions beyond the Manufacturer’s control including, but not limited to misuse, overloading, or failure to assemble, mount or use the AIRFLOW DEFLECTOR® Product in not accordance with the Manufacturer’s written instructions or guidelines included with the AIRFLOW DEFLECTOR® Product or made available to the original purchaser.

  • Damage to the contents of the vehicle, TO THE EXTENT PERMITTED BY LAW, IN NO EVENT, SHALL THE MANUFACTURER BE LIABLE FOR ANY INCIDENTAL, SPECIAL, INDIRECT, OR CONSEQUENTIAL DAMAGES, INCLUDING ANY ECONOMIC LOSS, WHETHER RESULTING FROM NONPERFORMANCE, USE, MISUSE OR INABILITY TO USE THE AIRFLOW DEFLECTOR® PRODUCT OR THE MANUFACTURER’S NEGLIGENCE.

  • AFD DOES NOT WAARANT ANY SPECIFIC RESULTS OR THAT THE RESULTS THAT MAY BE OBTAINED FROM THE USE OR THAT THE RESULTS FROM USE WILL BE ACCURATE, REALIZABLE OR RELIABLE.

  • Any
  • No Other Express Warranty Applies

This Limited Warranty is the sole and exclusive warranty for AIRFLOW DEFLECTOR® Products. No employee, agent, dealer, or other person is authorized to alter this warranty or make any other warranty on behalf of AirFlow Deflector Inc.

Notification Procedures

If the AIRFLOW DEFLECTOR® Product does not conform to the terms of this limited warranty, the original owner must promptly notify the Manufacturer in writing upon discovery of the nonconformity. In order to receive the remedies under this limited warranty, the warranty claim must describe the nature of the nonconformity, and a copy of the original sales receipt, invoice, bill or other proof of purchase must accompany the claim.

Repairs or modifications made to the AIRFLOW DEFLECTOR® Product by other than the manufacturer or its authorized agent will nullify this limited warranty. Coverage under this limited warranty is always conditioned upon the owner’s compliance with these required notification and repair procedures.

Warranty claims must include reciprocal contact information and may be made via mail or email to:

AIRFLOW DEFLECTOR INC.

ATTN: Warranty Claims

3974 Notre avenue

Montreal, Qc  H4C 1R5

Call us ► Toll-Free: 866-717-8737 or 

Email us ► Warranty@airflowdeflector.com

WE WILL NOT BE UNDERSOLD!

We price match almost everything we sell. The item must meet the following conditions:

    • Identical items, same force standard, same components and same warranty,

    • Delivery fees must be stipulated as included or shown separately,

    • In stock and available,

    • The price match must be done within 30 days of receiving the item.

    • The competitor must be an authorized reseller – whose authorization we reserve the right to verify.

    • The Price Match Guarantee does not apply to refurbished items or custom orders,

    • An advertisement is defined as a copy of a current dated advertisement, original register receipt, catalogue page or competitor Web page.

    • We reserve the right to limit quantities sold to an individual customer,

    • We do not match typographical errors in competitors’ advertisements. OEM or Government prices may be excluded. This also applies to typographical errors found on our website,

    • Prices do not include applicable taxes,

    • We reserve the right to modify the terms of our price match guarantee from time to time.

Price Match claims should contact us via phone, email or writing to:

AIRFLOW DEFLECTOR INC.

ATTN: Price Match

3974 Notre avenue

Montreal, Qc  H4C 1R5

Call us ► Toll-Free: 866-717-8737 or 

Email us ► pricematch@airflowdeflector.com

60-Day 100% Satisfaction Guarantee

Our products are guaranteed to provide 100% satisfaction in every way. We want you to be completely satisfied with AirFlow Deflector (AFD) products you purchase from us. If you’re not, please allow this Satisfaction Guarantee to give you peace of mind.

Should you, for any reason, be unsatisfied with the Side Guard Products you’ve recently purchased from us, You may return any or all of them (up to 5 units) for a full refund or credit (your choice), less any Special Charges.

For larger orders, AFD expects the Customer to first order an appropriate number to determine suitability, compatibility and satisfactory performance for the intended purpose and process. We prefer our Customers to put our Products ‘through their paces’ before committing to large-scale orders because we understand the more analysis a party performs upfront, the more satisfied they’ll be with the long-term results.

Of course, if You wish to forego the test and verification phase, and purchase a larger quantity of Products, AFD’ applicable limited warranty will apply. AFD reserves the right to limit the number of times the 60-Day 100% Satisfaction Guarantee is available to any given customer for any given period.

Standard Products

Standard Products are eligible for the 60-Day 100% Satisfaction Guarantee. If you purchased new Standard Products directly from AFD, you may return them to us with your proof of purchase, up to 60 days from the date of invoice for a refund or credit (your choice) of the Standard Product purchase price provided the quantity of Products does not exceed five (5) units (restocking fees apply to only those quantities exceeding five (5) units).

Restocking Fee Schedule

Number of Standard Products (Units) & Restocking Fee (%)
1 – 5:     0%
6 – 25:   15%
26 – 50:   35%
51+:   50%

Custom Products

Custom Products are exempt from participating in the 60-Day 100% Satisfaction Guarantee due to their unique nature.

Not Satisfied for Any Reason?

Simply contact us and return within 60 calendar days from the date of the invoice!

Up to five (5) units of Standard Products of any type or combination per order.

Review our Return Policy and complete the Return Authorization Form to obtain a Return Material Authorization (RMA) Number.  Returns without this authorization will not be accepted. Some restrictions and limitations apply. Contact AFD for more details.

Exclusions

Returns that may not be accepted include Standard Products that have experienced anything contained in the Warranty section.

Special Charges

Please note, refunds or credits do not apply to Special Charges as outlined below.

  • Shipping, Insurance, Duties & Fees

    • Crating

    • Insurance

    • Shipping, transportation

    • Duties, levies, fees

Unacceptable for Return, Refund, Credit or Warranty

The following conditions exempt and render products unable to participate in returns, refunds, credits or warranties.

  • Contamination

    • Products having had exposure and maintaining potential danger of any hazardous, corrosive, radioactive, abrasive or otherwise potentially dangerous element and/or material – Not Returnable

    • Products having had exposure to extreme conditions involving fire or water

  • Missing Labels, Markings & Info.

    • Altered, defaced or removed serial number, warranty label/mark, date or product identification

  • Altered, Modified & Defaced Products

    • Altered, modified, defaced or damaged

    • Damage from improper and/or inadequate maintenance, calibration repair

    • Misuse, misapplication, negligence, abuse and accidental

    • Use not in compliance with applicable Supporting Material

    • Non-functional due to contamination

    • Other causes beyond AFDs’ control

  • Packaging

    • Missing original packaging, documentation, or accessories

  • Miscellaneous

    • Items purchased from other than AFD

    • Promotional Certificates and Gift Cards

    • Final Sale / Clearance Center Items

60 Day satisfaction claims should contact us via phone, email or writing to:

AIRFLOW DEFLECTOR INC.

ATTN: Satisfaction

3974 Notre avenue

Montreal, Qc  H4C 1R5

Call us ► Toll-Free: 866-717-8737 or 

Email us ► 60daysatisfaction@airflowdeflector.com